Message of Justice (R) Majida Razvi, Trustee, Helpline Trust

Majihida-RizviI am pleased to learn that Helpline Trust is organizing a function on Consumer Rights Day. This is, indeed, a step in the right direction to create awareness among masses to know their rights and responsibilities as consumers. Every citizen has a right to select for himself/ herself among millions of the products that the world has to offer and not to restrict his/her right to choose only selected products.

I know Consumer Protection has not received much attention in our country that it deserves. As a result, the consumer, who in most cases is the ordinary man, has suffered immensely due to bad product quality and profiteering, not to speak of unlawful monopolies and price fixing by cartels.

All these bottlenecks can be removed only when the government and consumer bodies work together. It is critical, therefore, the consumer protection laws are put in place by the provincial governments and effective implementation is ensured.

I am happy to know that the Helpline Trust is dedicated to this concept and has been making endeavors to raise the issue of consumer protection from its platform. I applaud its efforts to involve civil society and the corporate sector not only to create awareness but also devise a joint strategy to meet the challenges of consumer protection through this function which has been organized on the occasion of the World Consumer Rights Day.

I hope this function will not only serve the cause of protecting the consumers, but will also help the corporate sector to become aware of its obligation to promote Corporate Social Responsibility and the need for implementing good manufacturing practice.